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Our Approach to Home Care

At Leester Home Care, we believe that exceptional home care requires more than just meeting basic needs – it demands a thoughtful, comprehensive approach that honors each person's unique journey while supporting their goals for independence and quality of life.

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A Different Kind of Home Care in Plymouth, Indiana

Our approach in Plymouth, IN combines professional expertise with genuine compassion, creating care experiences that enhance lives rather than simply maintaining them. With over 40 years of combined experience, we've developed a care philosophy that treats each client as a whole person with rich life experiences, current preferences, and future aspirations.

This distinctive approach sets us apart in the home care industry, guiding everything from our initial assessment to daily care delivery, ensuring that families throughout Marshall County receive support that truly makes a difference.

Person-Centered &
Holistic Care
A Focus on
Family Partnership

Contact Us to Experience Our Approach

Discover how our person-centered approach can make a difference for your family. Contact us today.

Or Call Us at 574-286-7728 or 574-261-8600

Our Systematic Care Process

Our approach begins with a deep understanding of the whole person, which informs a customized care plan and a thoughtful caregiver match. It's a process built on collaboration, respect, and expertise.

Comprehensive Initial Assessment

Our process begins with understanding, not assuming. We take time to discover each person's life story, evaluate their current needs, and work together to identify their goals for the future.

Customized Care Plan Development

Every care plan we create is a unique blueprint. It's a collaborative creation involving the client, family, and healthcare providers, detailing everything from daily routines to safety protocols.

Thoughtful Caregiver Matching

The right caregiver match transforms good care into exceptional support. We consider personality, communication styles, shared interests, and specific skills to create lasting, positive relationships.

Excellence in Daily Care Delivery

Our caregivers master the delicate balance between professional service and human connection, guided by principles of respect, skilled observation, and clear communication.

Respectful Assistance

Every interaction maintains dignity by asking permission, offering choices, respecting privacy, and celebrating our clients' capabilities.

Adaptive Care Strategies

Life doesn't follow rigid schedules, and neither does our care. We adapt daily to energy levels, moods, and preferences, ensuring care is always responsive.

Communication Excellence

Clear, compassionate communication is our backbone. We prioritize active listening and honest transparency with clients, families, and healthcare teams.

Family Partnership Approach

Families know their loved ones best, and we honor that knowledge. We view families as essential team members and partners in care, not as obstacles to be managed.

Recognizing Family Expertise

We actively seek family input during care planning and value their insights. Our approach also includes supporting family caregivers by providing respite, education, and emotional support.

Transparent Operations

Trust requires transparency. We ensure open communication through regular progress updates, honest discussions about challenges, and accessible management for responsive problem-solving.

About Leester Home Care   Contact Us
Nicole Hostetler, Co-Founder of Leester Home Care
Mary Lee, Co-Founder of Leester Home Care

The Impact of Our Approach

Our comprehensive, person-centered approach produces tangible, measurable results for both clients and their families throughout Marshall County.

Client Outcomes

Clients experience increased independence, reduced hospitalizations, enhanced quality of life, and stronger social connections.

Family Benefits

Families report reduced caregiver stress, improved relationships, greater peace of mind, and more sustainable caregiving arrangements.

Creating Lasting Change

Our approach aims for transformation, not just maintenance, by empowering individuals and strengthening their confidence and purpose.

Experience Care That Honors the Whole Person

Our approach to home care transforms necessary support into a life-enhancing partnership. We believe every individual deserves care that respects their history, honors their preferences, and supports their goals.

We provide a wide range of services, including:


Companionship and social interaction to fight isolation


Hygiene support, fall prevention, and mobility help


24-hour & overnight care to give families peace of mind


Personalized & dedicated support for dignity & comfort


Doctor appointment transportation and reminders


Support for long-distance families needing help

Leester Home Care Services

Our distinctive approach includes:

  • Comprehensive assessment to understand the whole person
  • Customized care plans built around individual lives
  • Thoughtful caregiver matching to create meaningful relationships
  • Flexible service delivery that adapts to changing needs
  • A true family partnership that respects your expertise
  • Community integration to maximize local resources

Contact Leester Home Care today at 574-286-7728 or 574-261-8600 to learn more about our unique approach to home care. Let us show you how professional care can enhance life rather than simply maintain it.

Our Service Area Across Northern Indiana

Leester Home Care proudly serves the following areas with trusted in-home care and personal assistance:

Cities & Towns We Serve

Plymouth
Rochester
Knox
Nappanee
Bremen
Culver

Counties Covered

The Greater Michiana Area

Surrounding areas by request

Not sure if we serve your area?

Contact us directly — we're happy to help you find the right care solution for your loved one.

Contact Us See All Areas We Serve
Leester Home Care Service Area Leester Home Care Service Area Leester Home Care Service Area

Frequently Asked Questions About Our Approach

Person-centered care shifts the focus from tasks to the individual. Instead of a rigid checklist, we build care around your unique life story, preferences, and goals. We adapt to your routines, rather than forcing you to conform to ours, which preserves dignity and identity.

Our training goes beyond technical skills. It includes modules on person-centered principles, communication, and dignity preservation. We use empathy exercises and role-playing to ensure caregivers understand how to balance professional care with genuine human connection.

That's exactly why we emphasize customization. We recognize that people don't fit into care boxes. Our assessment process uncovers unique needs—like helping with a hobby or business interest—and we create innovative solutions to support what matters most to each individual.

This is a critical balance achieved through collaboration. We discuss acceptable risks with clients and families, looking for ways to minimize hazards without eliminating valued activities. We support informed choices while ensuring safety protocols are in place.

Families are integral partners. We actively seek your input and expertise during care planning. We also support the family caregiver through respite, education, and open communication, recognizing that supporting the family benefits the client.

Resistance often stems from fear or loss of control. Our approach is to start slowly, build trust through companionship, and understand the root of the resistance. By offering choices and respecting boundaries, we find that most clients gradually accept and appreciate the support.

Our assessment goes beyond medical checklists. We spend significant time learning your life story, understanding what brings you joy, and identifying personal goals. This deep understanding allows us to create a truly personalized care plan from day one.

Consistency is key. All caregivers receive the same foundational training in our philosophy. Detailed, individualized care plans ensure everyone understands specific client needs. Regular supervisory visits and client feedback loops help us maintain high standards.

Our person-centered principles are especially important for clients with cognitive changes. We train caregivers in care techniques like validation therapy, focus on remaining capabilities, and maintain familiar routines to reduce confusion and improve quality of life.

Success is more than just avoiding hospitalizations. We also measure maintained independence, social engagement, mood and satisfaction ratings, and family stress reduction. Success for us means clients are living the fullest lives possible.

Cultural competence is woven throughout our approach. We explore cultural backgrounds and values during the assessment and adapt our communication, personal space, and care based on cultural norms, respecting things like dietary restrictions and religious practices.

Yes. Even with brief visits, we prioritize understanding individual preferences. We focus on the most meaningful activities and critical needs, maximizing the impact of our time. We also coordinate with family to teach person-centered techniques they can use between visits.
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